Can I schedule a same-day appointment?
We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.
I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?
I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?
If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.
How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?
We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.
Note that we will not offer beverages or bathroom access during appointments.
Can I bring others with me to the appointment?
Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.
Is it safe to sit on the furniture?
Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.
Can I bring my kids to the appointment with me?
Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.
What if buying a sofa was as comfortable as lounging on one? Our journey began with this question. While shopping for his sofa, our founder couldn’t believe how challenging it was to find a quality piece that was within his budget and customized to fit his style. Interior Define became his personal mission.
It sits at the heart of your home and daily life. That’s why we built our business
around creating a better way to shop for one. We’ve since expanded our approach
to other equally important categories like beds and dining sets.
From the laidback Jasper to the elegant Rose,
our styles have range.
Need something that fits two people...or six?
We can accomodate.
Our customization process ensures you're in charge, but not on your own. We love to help you every step of the way.
Our assortment includes durable fabrics,
top grain leathers, woods, and metals.
We have 90+ legs, ottomans, throw pillows,
firm seats, softer seats...and then some.
We spent years developing a process to bring you high-quality, custom pieces at competitive prices. Our digital-first, predominantly inventory-free, and retail-light approach makes it possible.
We design everything from our headquarters in Chicago, and produce with our dedicated team of experts in China in one of the world’s foremost upholstery production hubs. The distance between teams is all but eliminated through our regular visits and long talks on quality.
Your piece is made by hand using the best possible materials to our exacting standards.
Our production process ensures your furniture is crafted in the best possible way. We love to help you every step of the way.
Every decision we make is intended to improve your experience. Whether you’re
shopping online or in a Guideshop, your comfort is our top priority.
From customization to delivery, our team consults with you every step of the way.
Our Guideshop locations are a place to bring your dog, snag a drink from our fridge, and sit back.
We’ll send you free swatches to get a better sense of the look and feel of your custom piece.
We’re happy to offer a return or exchange up to 60 days after your furniture arrives.
Creativity and a passion for building an experience customers love are key on our team.
(We’re also big on birthday treats.) If that sounds like you, take a look at our current openings.