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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

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Pay Monthly for Your Purchase

Interior Define has partnered with Bread to offer our customers a quick and easy way to apply for financing terms. With Bread, you can purchase the sofa you want today and pay for it over time.

Interior Define: Pay Monthly for Your Purchase

Get a decision in seconds
without leaving our site.

Why choose to finance?

Affordable monthly programs

Pay over 6 or 12 months at 0% APR, or up to 36 months at competitive interest rates.*

No prepayment penalties

Pay back the loan in monthly installments and prepay at any time without penalty.

No hard credit check

Get a decision in seconds. Checking your eligibility won’t affect your credit score.

Frequently asked questions

How does it work?

On any product page, click on the “pay over time” button to apply. Simply provide the basic information that is requested. Pre-qualification does not affect your credit score. Our partner Bread is committed to keeping your personal information secure and uses its technology to encrypt that data. If you are offered loan terms that are satisfactory to you, and have finished shopping, you can check out and complete your purchase right from Bread’s application window. You will receive a confirmation email from Interior Define. When your loan has started, Bread will reach out to you directly to coordinate payments.

Why was I not approved?

Unfortunately, we do not have any control over the underwriting decision. We would still encourage you to move forward with the transaction with an alternative payment option. Further, should you have any questions regarding your credit application with our financing partner, Bread, you can reach out to them directly at info@getbread.com or 844.992.7323 Ext. 1. You should also receive a notice from Bread regarding your application.

Still have questions?

Read Bread’s Frequently Asked Questions. Should you still have any additional questions about Bread’s financing program, you can reach out to them directly at info@getbread.com or 844.992.7323 Ext. 1.

CHECK IF YOU PREQUALIFY IN SECONDS

*The term is for a loan to finance a purchase. Rates range from 0% to 29.99% APR, resulting in, for example, 12 equal monthly payments of $83.33 at 0% APR, or 36 equal monthly payments of $31.33 to $42.45 at 7.99% to 29.99% APR, per $1,000 borrowed. Your terms may vary and are subject to credit approval. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC.