COVID-19 Appointment FAQs

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our Design Experts via Zoom or FaceTime. Our Design Experts have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Define Studio is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Define Studio to wear a face mask, answer a health questionnaire, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Define Studio, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Define Studio and products.

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Greer Side table
$545
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Complimentary advice, floor plans, mood boards, and more.

Experience in store

Greer Side table

$545
Navy Stained Oak White Wash Oak
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Delivered in 3–4 weeks
Description

The ideal mix of sturdy and sculptural, Greer’s solid wood build goes hand-in-hand with clean, architectural lines, grounding itself in any space.

Designer tip: Use Greer as an extra design element. Try it as a side table, a decorative piece next to a fireplace, or play up an empty corner.

  • 12”diam. x 16”h.
  • Shipping box: 18”l x 18”w x 22”h; 20lbs
  • Available in two finish options
  • White Wash Oak
  • Navy Stained Oak
  • Solid oak construction
  • Not recommended for use as a seat or step stool
Dimensions

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Reviews From Our Customers

Looking for a specific piece?

Contact a Design Expert to see what pieces are available at your Define Studio.

Atlanta

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
Mon–Sat 10am–6pm, Sun 12pm -6pm Walk-ins welcome.

Austin

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Boston

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Charlotte

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Chicago

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Dallas

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
Mon–Sat 10am–6pm · Sun 12pm–6pm Walk-ins welcome.

Denver Pop-up

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Los Angeles

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Nashville Pop-up

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
Mon-Sat 11a-7p, Sun 12-6p

New York - Soho

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

New York - NoMad Pop-up

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Our Studio will be closed Wednesday, March 9th.

New York - Williamsburg

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week

Philadelphia

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

San Francisco

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Scottsdale Pop-up

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week

Seattle

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
Mon–Sat 10am–8pm · Sun 11am–6pm Walk-ins welcome.

Washington, D.C. - Logan Circle

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
10am–6pm
Seven days a week Walk-ins welcome.

Washington, D.C. - Tysons Corner

Our Design Experts can recommend products, create floor plans, and help you visualize pieces in your home.

Hours
Mon–Sat 10am–8pm, Sun 11am–7pm

Contact us

Our Design Experts are always available to answer any questions about your floor plan, product placement, and more.