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This is the time to create a space that’s definitively yours.

We’re here to help you customize it.

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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment* so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

*Our New York City, Chicago and Austin Guideshops currently require 24 hour notice to schedule an appointment.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance,* use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

*Our New York City, Chicago and Austin Guideshops currently require individuals to answer a health questionnaire 24 hours in advance.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment.* In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

*Our New York City and Chicago Guideshops currently allow no more than three individuals who live together to attend the same appointment.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone.* We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

*Our New York City, Chicago and Austin Guideshops currently allow no more than three individuals who live together to attend the same appointment.

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A new classic

Introducing our debut collection with fashion designer Jason Wu.

Mid-century-modern-inspired pieces get an update for today's home.

Interior Define: Jason Wu Chair in Linen
Jason Wu Chair in Pecan Leather

Jason has dressed some of the most influential women in the world, including former First Lady Michelle Obama.

His first furniture collection reinvents the iconic exposed wood frame sofa to stand the test of time.

Shop the collection
Interior Define: Jason Wu chair in Pecan leather
Jason Wu Sectional in Domino
“When I design, it’s one philosophy: offering things that are timeless.”
- Jason Wu
Shop the collection

Styled by Jason Wu

Jason hand-picked his favorite fabric and finish customizations to inspire your home.

60+ fabrics · Two wood finishesMultiple lengths

Designing a classic

From first sketch to finished product, our design team worked closely with Jason for over a year. Together, we paid homage to his favorite design era, while staying rooted in the current day and, of course, our dedication to comfort and quality.

Watch the collaboration video
“I wanted to reference one of my favorite eras, which is the 40s and 50s, but with a modern spin. I wanted to create a new classic.”
– Jason Wu

Design

The exposed wood frame and brass-capped-legs are signature details of mid-century design. We updated their proportions for today's home.

Comfort

We configured the back, seat, and arm dimensions to provide universal comfort across bodies and postures. The reversible cushions were carefully tested to feel just as good.

Fabrics

Jason was attracted to our rich assortment of textiles. All 60+ fabrics and leathers are available on his namesake collection.