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This is the time to create a space that’s definitively yours.

We’re here to help you customize it.

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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

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Keaton

Power loomed rug

Regular Price: $295

Sale Price $250.75

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Complimentary advice, floor plans, mood boards, and more.

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Keaton

Power loomed rug

Regular Price: $295

Sale Price $250.75

5’ x 7’6” $0 7’6” x 9’6” +$170 9’ x 12’ +$425
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Size guide
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Delivered in 1–2 weeks
Description

Keaton’s beautiful, lived-in design has the spirit of an old-world rug with a timeless feel. Its sophisticated palette and subtle patina grounds your space in an understated (but elegant) way.

Designer tip: Keaton looks lovely with earthy tones and textures, making its olive and charcoal hues pop. It’s also a great choice for high-traffic areas.

  • Power loomed
  • 100% polyester pile

Reviews From Our Customers

See in store

Contact us to discover which pieces are available in your nearest guideshop location.

Open by appointment only

In light of COVID-19, Guideshops in select cities are open by appointment only.

More locations

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Size guide

The size of rug you choose depends on the room you are going to put it in as well as the furniture it will be paired with.

Living room

Choose a rug that works with the size of your space and sofa.

Designer tip

Follow the 18 inch rule. You should keep your rug about 18 inches from the wall so your space feels anchored and complete.

1

Large space?

We recommend sizing up so that your rug is large enough for furniture to fit on top without feeling crowded.

2

Something in between?

If one edge of your furniture is against a wall, size your rug to have front-legs across all pieces on the rug.

Explore the buying guide

We put together this handy guide to help you find the perfect fit.

Read the guide

Contact us

Our Design Specialists are always available to answer any questions about your floor plan, product placement, and more.