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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment* so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

*Our New York City, Chicago, Austin and Boston Guideshops currently require 24 hour notice to schedule an appointment.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance,* use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

*Our New York City, Chicago, Austin and Boston Guideshops currently require individuals to answer a health questionnaire 24 hours in advance.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment.* In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

*Our New York City and Chicago Guideshops currently allow no more than three individuals who live together to attend the same appointment.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone.* We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

*Our New York City and Chicago Guideshops currently allow no more than three individuals who live together to attend the same appointment.

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Nico

Side table

Regular Price: $295

Sale Price $250.75

Chat with a Design Specialist: Not available

Complimentary advice, floor plans, mood boards, and more.

Experience in store

Nico

Side table

Regular Price: $295

Sale Price $250.75

White Wash Oak Oiled Walnut
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Find in store
Delivered in 14–16 weeks
Description

Nico’s simple but classic shape blends right into your space with subtle, thoughtful details. Its rounded top and base slope slightly toward the ground, creating visual balance.

Designer tip: Nico’s minimalistic design is a great counterpart to any statement-making sofa (like Jasper or Ms. Chesterfield) or pair of accent chairs.

  • 18”diam. x 23.25”h.
  • Shipping box: 24.25”l x 21”w x 6”h; 14lbs
  • Available in two finish options
  • White Wash Oak
  • Walnut
  • Solid wood with wood veneer
  • Some assembly required
Dimensions

Complete your room

Designer favorite Maxwell · Accent Chair From $995 $845.75
90+ fabrics · 15+ legs Maxwell Accent Chair
Designer favorite Charly · Right Chaise Sectional From $2395 $2035.75
90+ fabrics · 3 legs Multiple lengths Charly Right Chaise Sectional
Caitlin · Ottoman · Leather From $795 $675.75
2 leathers · 10+ legs Multiple lengths Caitlin Leather by The Everygirl Ottoman · Leather
Designer favorite Reed · Hand woven rug $995 $845.75
8’ x 10’ Ivory & black Reed 8' x 10' - Ivory/Black Reed · Hand woven rug
Designer favorite Linden · White wash oak coffee table $795 $675.75
White Wash Oak Linden Linden · White wash oak coffee table

Introducing the Table Collection

Our first-ever collection of coffee and side tables features versatile silhouettes rooted in timeless materials, brought to life with thoughtfully chosen details.

Linden Coffee Table in White Wash Oak with Reese Side Table in Black Painted Oak
Devon Coffee Table in Walnut
Greer Side Table in White Wash Oak

Inspired by our core sofa collection

Devon Coffee Table in Walnut

Designed to complement any space

Linden Coffee Table in White Wash Oak
Brooks Coffee Table in Walnut

Brought to life with thoughtfully chosen details

Nico Side Table in Walnut
Murphy Side Table in White Wash Oak
Reese Side Table in Black Painted Oak
Brooks Coffee Table in White Wash Oak

Timeless in design

Walnut

Pair darker woods like Walnut
with lighter floors and rugs.

White Wash Oak

Darker floors and rugs pair nicely with
lighter woods like our White Wash Oak.

Reviews From Our Customers

See in store

Contact us to discover which pieces are available in your nearest guideshop location.

Contact your local Guideshop

In light of COVID-19, Guideshops are now open for appointments and walk-ins in select cities.

More locations

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Our design specialists can recommend products, create floor plans, and help you visualize pieces in your home.

Contact us

Our Design Specialists are always available to answer any questions about your floor plan, product placement, and more.