Can I schedule a same-day appointment?
We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.
I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?
I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?
If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.
How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?
We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.
Note that we will not offer beverages or bathroom access during appointments.
Can I bring others with me to the appointment?
Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.
Is it safe to sit on the furniture?
Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.
Can I bring my kids to the appointment with me?
Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.
This privacy notice sets out how Interior Define ("Interior Define" or "we") use and protect any information that we may collect about you when you visit our website www.interiordefine.com and other websites operated by us (collectively the “Site” or “Sites”), or otherwise interact with our furniture and interior design services (the “Services”).
Security and the protection of Personal Information are the cornerstones of the Services and we wish to be fully transparent about the ways in which we collect, use, and disclose Personal Information. Insofar as our Services process Personal Information, this Privacy Notice applies.
For purposes of this Privacy Notice, "Personal Information" means any information from or about a person or, where applicable, a household, that either reasonably identifies that person or, where applicable, a household, directly or that makes that person or, where applicable, a household, reasonably identifiable when it is combined with other information from or about that person or, where applicable, a household from any source.
Most of the data we collect in and through the Site and the Services is technical in nature and is collected and processed automatically through cookies and similar software-based technologies used on the Site. Alone or in combination with other data, such automatically collected data may constitute Personal Information. The data we may collect by such automated means may include:
Google Analytics is an element of the Site. By using cookies, Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet Protocol address, and the type of operating system used in the devices used to access the Site. By using a browser plugin available at http://www.google.com/ads/preferences/plugin/ provided by Google, you can opt out of Google Analytics.
We and our advertising partners may also use web beacons. These web beacons are placed in the code of the Site.(2) Data You Provide to Us
When you use the Sites or otherwise communicate with us in connection with the Services, we collect data that you provide to us directly. For example, we collect data when you engage in certain activities on the Site, such as purchasing items, creating an account, or scheduling an appointment, on and through the Site or over the phone. Some elements of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information when required, you may not be able to complete your chosen action.
The information you provide to us directly may include the following information that may, alone or in combination with other data, constitute Personal Information:
We may also provide areas on our Site where you can publicly post information such as when you review products. This information may be accessible by other consumers and companies and may appear on other sites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a product review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any Personal Information. We do obtain consent from our users to post their name along with their reviews.
The data collected in connection with the Site and the Services is used to for the following purposes:
The email address you provide for order processing will be used to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.
In addition to the above, we use the Personal Information for our legitimate purposes of protecting our legal rights and the data we process, in connection with legal claims, and for compliance, regulatory, and investigative purposes. This may include sharing the Personal Information with third parties, such as governmental authorities or law enforcement officials subject to applicable law.
We may disclose Personal Information you provide to us or that we collect automatically on the Site and in and through the Services with the following categories of third parties:
California Civil Code Section 1798.83 permits Site(s) users who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make a request, please contact us: firstname.lastname@example.org.
Furthermore, California residents have the following rights with respect to Personal Information we may have collected about them:(i) Requests to Know
You have the right to request that we disclose:
You may submit a request to know via https://www.interiordefine.com/data-request. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know more than twice in a 12-month period.(ii) Requests to Delete
You have the right to request that we delete any Personal Information about you that we have collected. Upon receiving a verified request to delete Personal Information, we will do so unless otherwise authorized by law. You may submit a request to delete Personal Information via https://www.interiordefine.com/data-request.(iii) Right to Opt Out of the Sale of Personal Information
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us. Alternatively, an authorized agent that has been provided power of attorney pursuant to Probate Code sections 4000-4465 may submit a request on your behalf.(v) Methods for Submitting Consumer Requests and Our Response to Requests
You may submit a request for access and requests to delete Personal Information about you via:
e-mail at email@example.com
Upon receipt of a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.
We will acknowledge the receipt of your request within ten (10) days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 days of receipt. In order to protect your privacy and the security of Personal Information about you, we verify your request by [description of how Interior Define will verify requests to know and delete].(vii) The Right to Non-Discrimination
You have the right not to be discriminated against for the exercise of your California privacy rights described above.
Personal Information is only kept for as long as needed for the purposes described in this Privacy Notice and for our legitimate business purposes, after which it is scrubbed, de-identified, anonymized or obfuscated as soon as possible unless otherwise required by applicable legislation. Personal Information we collect as a result of you subscribing to our newsletter will be stored until you decide to withdraw your subscription. We delete Health Information after 14 days from the date that you provided Health Information.
We maintain commercially reasonable risk-based security and data protection measures, which include end-to-end encryption for Personal Information in transit and encryption for Personal Information at rest. We limit access to Health Information to only those who have a need to know Health Information in performing their tasks. While we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to Personal Information. We do not warrant or represent that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.
The Site may contain links to other websites of interest. However, once you have used these links to leave our Site, we do not have any control over third party websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and review the privacy notice applicable to the website in question.
The Sites and the Services are not intended for children under the age of 16. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 16 years of age. We do not intentionally collect, sell, or process the Personal Information of individuals under 16 years of age. For more information on the acceptable use of the Site, please see our Terms of Service here.
The following sets out how we may use different categories of cookies and your options for managing cookie settings:
|Type of Cookies||Description||Managing Settings|
|Performance cookies||These cookies collect information about how you use the Site, including which pages you go to most often and if they receive error messages from certain pages. Information collected using performance cookies is only used to improve how the Sites function and perform. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information relating to individuals who visit the Sites. We may also utilize Flash cookies for these purposes.||To learn how to opt out of performance cookies using your browser settings, click here. To learn how to manage privacy and storage settings for Flash cookies, click here.|
|Functionality cookies||Functionality cookies allow the Site to remember information you have entered or choices you make (such as your username, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Site after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on the Site to personalize your visit.||To learn how to opt out of functionality cookies using your browser settings, click here. To learn how to manage privacy and storage settings for Flash cookies, click here.|
Our Sites do not respond to do-not-track signals. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies) as set out above.
This Privacy Notice may change from time to time, effective from the date mentioned in the updated version of the Privacy Notice. Please check the Sites periodically to review such changes in the Privacy Notice. We may email periodic reminders of our agreements and policies in the event of a change.
If you have any questions or concerns about this Privacy Notice or about Interior Define's privacy or data security practices, please contact us via the following:
Interior Define, Inc.
2001 N Clybourn Suite 400
Chicago, IL 60614