Linda D. | Chicago
3 / 30 / 2017
Interior Define has to be one of the best companies on the face of the earth. Their guarantee is 100% bullet proof regarding customer satisfaction. The Maxwell sectional in our living room is a family favorite - and we can't wait to receive our Caitlin sofa for the living room. Thank you all for extraordinary service and support.
Andrea B. | Chicago
3 / 29 / 2017
I purchased this couch recently and it arrived today. Everything about it is beautiful. The fabric is beautiful and and even softer than expected. The wooden legs are exactly the color we'd expected. My husband and I ended up getting the smallest version of the sectional, with hopes that the two of us and the dog would fit comfortably. Plenty of room for three! The customer service with our order could not have been better. Big fans of Interior Define. Very happy with this purchase!
Emily L. | Alpharetta, GA
3 / 19 / 2017
Pros and Cons
This is a beautiful couch. I was so hesitant buying a sectional online. The fabric I chose ( pebble weave Dove) really is stunning. The sectional itself looks great! When they were putting it together I thought I scored with the perfect couch..... and then I sat down. Sadly, the actual seat cushions are far from soft. Not sure if I got something different then other people writing their reviews but I would consider this one of the hardest couches I've ever sat on. The resilient foam in the cushions are so hard that it barely goes down when I sit on it. Whereas the description and reviews made me believe it "embraces you". Instead I feel like I'm sitting on a rock that doesn't give much. Makes laying down not very comfortable because the seat cushions don't move and the middle of the cushion is slightly higher, making your body contort weirdly. Ive had this sectional a few months hoping the cushions would soften over time, but so far they haven't really budged. This may not be as big of an issue if I bought a sectional with bench seats, or the Ainsley that is supposed to be softer.
##I/D NOTE## Per our conversation, new Super Soft cushion inserts are on the way!
Whitney E. | Spokane, WA
3 / 6 / 2017
so super comfy family sofa
We were really (really!) nervous about ordering a sofa sight unseen. It arrived this weekend and we LOVE it. We also ordered the Rose chair and they are lovely together. Mod Velvet for both, garnet for the chair and sapphire (obvs.) for the Maxwell. It's fantastic. A few notes: It is deep. This ends up being a very lean-back and sink into it soft of couch. The Rose chair is more upright and stuffed. The Maxwell is a bit lower to the ground than I expected, but it's not bad. Just, you know, lower. The 82" seats 2 adults and 2 kids (ages 5&7) comfortably. I'd size up if wanting more adults to fit. We got the matching ottoman. It's great for putting up feet/using as a table. Downside is that the cushion is not attached, which is no big deal for most people, but kids will keep shoving that cushion around. We are establishing new-furniture rules as we go.Mostly, it looks great and feels amazing. I've never had the quality goosedown feather cushions and boy, are they nice! I hope Interior Define sticks around for a long time because we will definitely be ordering more furniture from them in the future. Not ever going back to cheap quality and nasty all-foam pillows.
Melissa L. | Orlando
2 / 26 / 2017
I was so skeptical ordering a couch online. My greatest concern was finding the perfect length sectional for a certain section of my apartment. Couches were either too expensive or too long. I randomly Web searched customized couches and found Interior Define and the price was extremely reasonable. I bought the 96" right chaise sloan sectional in the color heavy cloth natural with brass sloan legs. It took exactly 8 weeks to get my couch. It's firm yet comfy. The heavy cloth fabric is also soft and durable. It is the perfect length for my apartment. I have zero complaints and will definitely order from ID again. Can't forget to mention, ID'S customer service is impeccable. Thank you for such a wonderful shopper experience.
Klara M. | Seattle
2 / 22 / 2017
I ordered this couch when it went on sale during black Friday. The must have received a lot of orders due to the sale and it took me nearly 3 months to receive the couch which they noted when I ordered it. The couch was packaged so well and the delivery team was lovely. I am SO HAPPY with this couch. It is the perfect amount of firm yet comfy and I love that the back cushions are removable. I had guests visit my tiny apartment the week after I go the couch and we simply took off the back cushions and put a twin mattress topper over the couch and it functioned perfectly as a twin bed. I had someone sleeping on it for a week and they said it was so much better than sleeping on an air mattress. Overall the couch is great and everyone who has seen it cannot believe I paid under 1500 for it the quality is so superior.
Caitlin S. | Portland, ME
2 / 15 / 2017
even better in person
i fell in love with these couches online, but as with all online ordering you never know what you're going to get. suffice to say, the kelley chaise-sectional i received was even better in person than i imagined! so comfortable, and very stylish and elegant. we ordered a ton of swatches to pick out the fabric, and are very happy with the wheat color we chose. simply a beautiful, quality piece of furniture. have received many compliments.
Victor V. | San Francisco
2 / 14 / 2017
This is a lovely couch. It's built with care and excellent craftsmanship, and it's very comfortable. I sometimes enjoy sleeping on it instead of my bed. Definitely recommended.____________
Teri F. | Boston
1 / 30 / 2017
My sofa wears blue velvet
It is just as I hoped it would be. The adjectives that come to mind are well-tailored, sumptuous, comfortable and show-stopping. I live above an 1830 barn with lots of beautiful old beams and a soaring ceiling...and this city sofa fits right in. It adds a soft luxurious counterpoint and, yet, adds a country, cozy corner to nestle in. I love the execution, the blue sapphire fabric and the wrapped down. Thank you.
Monet G. | Los Angeles
1 / 29 / 2017
Comfortable and good quality. Will buy from interior define again.__________________________________________________________________________________________________
Sheila M. | Denver
1 / 24 / 2017
Our whole experience was great! The couch arrived yesterday and we are very pleased with it. Great size, and very comfortable. I love that the seats are firm enough to promote decent posture, but still super comfy and the chaise section is awesome. Seems very well built. Shipping communication was great from the third party shipper as well. Would definitely order again!
Terra Y. | Orlando
1 / 7 / 2017
I love this sofa! We purchased the dark blue velvet- the color is deep & rich. The velvet is super soft! This sofa is well made and looks stunning in our sitting room. Took a long time but considering it's made to Oder they way you want it and the structure is well made, it was worth the wait.
Courtney S. | Atlanta
1 / 2 / 2017
Absolutely in love with this couch
I ordered this L-shaped Ainsley couch back in September 2016 and we just received it last week of December. It was a extremely long wait but at the end, it was definitely worth it. I have never seen/felt this sofa before I place an order, so I was bit scared how it will turn out. The one I ordered was upgraded extra-soft seat cushions and customized the seats (like in Chris loves Julia's, except L-shape) and my family cannot be more happy with this. When it was delivered, it was almost fully assembled so white-glove delivery people did not have much to do. They actually told us that it is really well made as there were very minimal work needed to assemble this couch. I cannot rave more about our extra-soft cushions... I compared with a lot of very expensive sofas, and noticed some can be little too soft for us, but this upgrade cushions are just right amount of soft and firm enough to support my neck and back when binge watching shows. I love how we can take off the covers if we want to wash or change them. Overall, 4 month waiting turn out to be our perfect dream couch :)
Julie V. | Boise, ID
12 / 27 / 2016
Excellent customer service and great sofa
With the help and exceeding patience of customer service, we created an armless L-sectional with custom ottomans connected at either end to create a sort of chaise. With all the customization, the Asher fits our space well. It seems well constructed and is comfortable. We are now hoping to get the Gray sofa with a custom ottoman in our family room. I do wish they would allow photos to be uploaded because it would be helpful to see the different fabrics, etc. on an actual couch. That said, customer service was very accommodating when I asked for pictures of an actual sofa in different fabrics.
Ashley H. | Denver
12 / 17 / 2016
Our Sloan couch with the chaise exceeded my expectations. I ordered the Heather felt and it is so soft and looks very elegant yet cozy. The bottom cushions are very supportive and the back cushions are much less firm and let you sink into them. It is a statement piece in our home but it also looks like a couch that you actually want to sit on, not just look at. My only complaint is the delivery service. I had to keep calling to schedule a time for them to drop it off and their online tracking system was off by a few days so it arrived late. But Interior Define had great customer service and helped me follow up.
Eric M. | Chicago
12 / 14 / 2016
Excellent Product and Service
We couldn't be happier with our Interior Define experience. We started with ordering swatches, which led to personal outreach from a rep at the store. We then met him at the Armitage store and were able to discuss options further. Through that, we discovered we could order a custom size not even listed on the website which better fit our room. The couch arrived weeks later with a fantastically quick setup experience. It's comfortable, soft, and spacious. My wife and I, along with our two small dogs and cat, all fit and enjoy lounging on the couch. Highly recommended.
Caroline H. | Boston
12 / 14 / 2016
My husband and I ordered the Maxwell fabric sofa with chaise in the Elephant Mod Velvet with brass Sloan legs. It is so stunning, and literally puts smile on my face whenever I walk into the living room. The whole experience with Interior Define was amazing. From their help and recommendations with the design to the great delivery service, everything was excellent. I searched high and low for a reasonably priced sofa that used down filling, I hate foam cushions. I finally found Interior Define and after some hesitation, ordered it without sitting on it - something I have vowed to never do. However, I'm so glad I trusted the reviews and went with my gut. It is the most comfortable sofa we've ever owned. The My husband is 6'-4", so he really appreciates the extra deep seat. It's beauty and comfort make this the perfect sofa!
Scott N. | Glencoe, IL
12 / 13 / 2016
Form, Function and Price. The trifecta. Great comfortable couch, would definitely buy from ID again.______________________________________________________________________
G.P. | Lancaster, MA
12 / 13 / 2016
I am very happy. I never bought furniture online before but I couldn't find what I wanted in the show room stores. They sent me the material, I picked the one I liked and a couple phone calls I was sold. The delivery guys in MASS were wonderful. They called me a couple times ( I live in rural area) to make sure I was home and come the most convenient time (this was very important to me) once here they knew what to do. Only took 15 min to assemble. It looks very nice, modern and is comfortable: you don't sink but is soft at the same time.
Sinead M. | Chicago
12 / 12 / 2016
I just recently received my Maxwell couch and I am completely obsessed. It looks sleek and amazing in the room. It has plenty of seating and I love that I can easily sit cross legged on it with its deep seats. Couldn't be happier! .
DC | Seattle
12 / 6 / 2016
Beautiful and Comfortable
I could not be happier with my new sofa! The staff at Interior Define made it such a smooth and easy process – including helping me decide on fabrics for hours and hours. I ended up going with the Sapphire velvet and it is stunning! The cushions are plush and very comfortable; yet firm enough to hold their shape. The superior quality of the fabric, contemporary design and exceptional comfort makes it the perfect fit for my home. I would definitely recommend Interior Define..
Nyla D. | Chicago
12 / 1 / 2016
Sloan Super Sofa
Couldn't be happier with the Sloan. Love the inky gray tweed fabric. 79" is perfect size for a smaller space. Solid cushions and frame construction - love the overall straightforward design of the piece. ___________________________________.
Robert P. | New York
11 / 19 / 2016
Sofa arrived in almost exactly eight weeks. Many compliments. Delivery men were excellent. Would do it again. Kevin was wonderful in following up and answering any questions._______________________________________.
Audra C. | Brooklyn
11 / 19 / 2016
The best couch.
I was a little nervous to buy a couch that I've never sat on, but now that I have it in my apartment, I am so, so happy. I like a couch with good nap-ability, and The Maxwell is one of the best couches I have ever fallen asleep on. It's also sturdy, the fabric (sapphire velvet) is beautiful, and all of the cushions are so far holding their shape. And the folks at Interior Define were great with all of my questions. I love this couch!!
Matthew B. | Brooklyn
11 / 18 / 2016
Even better than I expected
I moved to a new city recently and had to buy a new couch. I wanted something that would last. I did a ton of research--Crate & Barrel, West Elm, cheaper stores, more expensive stores. When I visited Chicago, I had a chance to try out an Interior Define couch at their showroom. Immediately knew that this was the best value for the amount I was willing to spend and bought it on the spot. Couldn't be happier.
Chelsea L. | Chicago
10 / 29 / 2016
Best couch ever!
It was totally worth the wait! It's the perfect combo of comfy, cozy, and firm. I've hardly wanted to get up since it arrived. Great for lounging, napping and working from home. I love the flat arms on this couch; perfect to put your computer, phone, remotes, drinks, etc. on. I'd really say this is a great all around high quality couch!
Arielle M. | Washington D.C.
10 / 29 / 2016
We bought this couch for our basement TV room in pewter and it's exactly what we need. We have low ceilings so the height is perfect. It's soft without being squishy and modern without being too austere. Bonus that the color and fabric will hide stains from my two small kids!
Krista P. | Philadelphia
10 / 28 / 2016
Two thumbs up
We ordered a swatch in advance which helped us pick the color that works best with our space. That was a good choice. The bottom is not quite as comfortable as I had hoped. I'm kind of surprised each time that I sit on it how firm the bottom is. But it kind of grows on you. The back pillows, on the other hand, let you sink into them just the right amount. We're really pleased with the design, construction and fabric.
Skai B. | Boston
10 / 27 / 2016
Like so may others, I searched everywhere for a modern, good quality, affordable couch. I was so happy when I finally found the Asher. I ordered it in "Earth" which seems to have a purplish tinge- I didn't notice it on the sample but it became more pronounced in the full size. In my opinion its a great brown neutral in a very modern sort of mid century color that blends well with other neutrals and looks great with my artwork and kilim pillows. Customer service was great in reassuring me about buying online and walking me through the purchase process. The wait was long, and when it arrived, one of the cushions was not perfectly sewn. I let them know, and they sent me a new set! Overall, I'm completely happy. The seating is very deep, perfect for lying down. The backs are a bit low for my tall husband (who always ends up leaning his head against the wall behind the sofa with a pillow behind him) and the pillows always need to be flipped, but they can be fluffed to look ok. The fabric has held up very well with kids and pets for the past 15 months. The bottom cushions have gotten softer but they are still ok. Quality seems really high.
Jon N. | Bellingham, WA
10 / 21 / 2016
Beautiful sofa with a couple of issues
I received my Rose sofa (with the cinder fabric) in January 2016 and wanted to wear in the sofa for a while before reviewing. It is a very beautiful sofa and we often get compliments on it. It took some time for the cushions to soften up, but they have softened up and we love sitting on the sofa. I have 2 complaints with this sofa, however. The first issue is that the down that surrounds the cushion is very noticeably separate from the foam. It ends up showing a line across the cushions where the down ends, and you feel it when you sit. Second, when the back legs are fully twisted on, they face inward toward the couch or off to the side. We were concerned about the back stability with the legs facing inward, so we had to untwist the legs until they aimed toward the back.
#I/D Note# We are very sorry to hear about your cushions. We are sending new seat cushions to you and thank you for the feedback on legs.
Marissa P. | Bedford, NH
10 / 17 / 2016
Stunning & comfy
I love my Sloan! Not only is it unbelievably comfortable, it is so good looking. I have only two complaints. First, the "white glove" delivery is far from a first class service. They came later than their appointment, weren't able to communicate with me and left tools behind. They did however setup my sofa where I wanted it. My second complaint would be that the cushions don't attach to the base of the sofa so they back cushions constantly need to be fluffed and put into place. I got the Narwhal with brass legs and I still am in LOVE with it. It is so custom to my taste and was a great price. I would recommend Interior define to anyone!
Mary G. | New York
10 / 9 / 2016
Cozy and luxurious
We chose the extra feather/down wrapping for our Sloan - and are delighted. Our sofa is beautifully tailored, handsome and so luxuriously comfy yet supportive! The Heather felt fabric is cat-friendly and subtly elegant. Great job!
Courtney R. | Washington D.C.
10 / 7 / 2016
Lovely bright & comfy couch
I wish I could upload a picture! I bought this couch in the blue velvet and the color is so modern and stunning! The couch is extremely comfortable on top of being aesthetically pleasing. Note, the couch is a bit low to the ground--which I love, but can be frustrating for some.
Savannah W. | Washington D.C.
10 / 2 / 2016
I absolutely love my new sofa. I got the natural heavy cloth and it looks great and seems very durable: I was nervous about ordering a sofa online without seeing it first but decided to go ahead since it was returnable at no cost. Customer service was fantastic and white glove delivery was very convenient. I appreciate the transparent pricing. No extra delivery or surcharge fees like other companies.
David P. | Seattle
9 / 28 / 2016
We are really impressed with the quality and comfort of the Sloan sectional. The style fits perfectly with a modern or mid century interior. We also loved the ability to customize it the way we wanted, all at a reasonable cost. Having recently moved, we also purchased a new Blue Dot sofa, and honestly, comparing them side by side for comfort and style, and then the price, the Sloan is the hand's down winner.
Stephanie | Rapid City, SD
8 / 29 / 2016
Soft, comfy, and luxurious!
We love our Asher sofa. It takes 8-12 weeks to get, but it's worth the wait. It looks clean and modern, but it is far from cold and uncomfortable (like most modern couches). Interior Define was a pleasure to work with. I definitely recommend purchasing from them. Enjoy!
Francis W. | Allenhurst, NJ
8 / 28 / 2016
Just received the sofa and wow are we impressed and happy. It's every bit as good - if not better - than advertised. We were a bit apprehensive about ordering unseen but eight swatches later we jumped. Unique style, as well as excellent fabric, craftsmanship, comfort, and a great price. Perfect blend of casual and elegance. Super easy ordering, timely updates and great delivery service. Highly recommend both this sofa and ID.
Lindsay D. | Oakland
8 / 22 / 2016
Beautiful design and uncompromised quality and comfort
The Caitlin chair is just as gorgeous in person as it is featured here. The chair has impeccable design and is extremely comfortable! I highly recommend this chair, we ordered two and paired it with a mid-century modern couch.
Kelley W. | Washington D.C.
8 / 22 / 2016
Worth the wait
Our couch just arrived and while I was really nervous about buying sight unseen, its utterly beautiful! I am impressed with the craftsmanship, materials, and was delighted with the white glove delivery service. I would highly recommend the Caitlin in the dark navy, I'm thrilled with ours.
Zeenat P. | Cambridge
8 / 16 / 2016
We were nervous about ordering online, but after looking at swatches and feeling disappointed with the poor quality and over priced furniture in big box stores with fancy showrooms, I'm glad we took a leap of faith. It was a bit of a wait, 8 weeks or so, but the sofa far exceeded our expectations. We got the Owens left sectional in Ocean, plush sateen. The fabric is beautiful and well made. The sofa is solid and great quality. The shipping and white glove delivery were efficient and polite. We were also able to customize the legs, and got the Sloan legs in brass, which goes nicely with our wood floors. I wish the seat depth on the non-sectional part was a bit more generous, but c'est la vie. That is my only qualm with the sofa. Thank you Interior Define. I recommend your company without hesitation for high quality furniture, with a medium and fair price tag. Let's hope the sofa wears well. We have had it for a couple of weeks so far.
Monica R. | Chicago
8 / 15 / 2016
When I got an email from Apartment Therapy about this sofa I thought, "Finally, the sofa we've been looking for!" The sofa is a perfect combination of contemporary style with traditional details. It's something I searched for years for, finding nothing quite right. The sofa has a low overall height, and is very comfortable for sitting (or napping). The sofa arrived relatively quickly, about 7-8 weeks. The service of the ID staff was excellent, and the delivery staff were great too. We are very happy with our purchase!
Kathryn K. | Chicago
8 / 15 / 2016
Beauty and Comfort
I checked out the sofa in the showroom prior to placing my order online. I was kept up to date as my order was processed and the sofa made and shipped. The sofa is even more beautiful and comfortable than the one I saw in the showroom. I couldn't be happier with my purchase
Shawn H. | Long Beach
8 / 13 / 2016
After a horrendous experience with another company, I was skeptical about ordering a sofa online. And then comes "Maxwell!" Thank you Interior Define for your outstanding customer service and of course, I love my new sofa.
Chloe C. | Dallas
8 / 13 / 2016
unique and comfortable
I absolutely LOVE this sofa. I am incredibly picky and wanted a casual but sophisticated sofa for my first apartment. After careful consideration I chose the Gray sofa and it fits perfectly. I was nervous naturally making such a big purchase without having seen the piece in person but I trusted the reviews and was not disappointed! The sofa is very well crafted and incredibly comfortable. The depth makes it perfect for naps! I suggests ordering fabric swatches before ordering as they obviously look different in person than on a screen. Great customer service. Timely delivery. 10/10
Hilary S. | New York
8 / 13 / 2016
The chair is stunning, and the delivery process could not have been smoother! The chair is kind of an awkward height, however - the seat is really high off the ground, but the top of the chair is low, so there isn't a ton of back support. A throw pillow has been really helpful so far. Overall the chair is very nice and looks great in the space, I just wish the seat were a little lower or the back of the chair a little higher.
Yvette S.G. | Philadelphia
8 / 12 / 2016
I ordered 4 of these chairs in the blue. They are amazingly beautiful and really comfortable. I hae them placed in my living room, inforny of my fireplace. I get so many compliments. Delivery took about 10 weeks which was great, because my they came before my penthouse was ready. The delivery team left them covered for me, since I stored them for 3 weeks. I unpackaged with my husband very easily, but they were very well protected. I will buy over and over again. Everyone was so nice with all of my questions. I was kept informed of the progress through the site and by email. THANK YOU FOR MY BEAUTIFUL CHAIRS. Wish I could Post a picture.
Paul Z. | Brentwood, CA
8 / 12 / 2016
I was really apprehensive about buying a sofa online. I took the leap after researching and reading reviews, so hopefully this helps others. The entire process was top notch and seamless. Outstanding service from end to end. I really appreciated the outstanding communication throughout as it really set my mind at ease. White glove delivery was excellent, included setup and removal of all the packing materials. Again, great communication. The sofa is exactly as described and I love it. Outstanding quality and again, exactly as portrayed on the website. I would highly recommend.
Peter A. | Santa Monica
8 / 11 / 2016
Great sofa, on time, great quality!
I am delighted with my Interior Define sofa and plan to order another matching sofa. It looks exactly as expected and is very comfortable. __________________________________________
Claire S. | Washington D.C.
8 / 4 / 2016
I bought the Henry in zinc, and this couch is AMAZING! Not only is it sleek and beautiful, but it is so very comfortable. The couch fits my simple, open concept aesthetic. Plus, it is a great use of space, and fits well in my smaller-sized living room. Everyone who has visited wants to know where I got it. Thank you!
Jean D. | New York
7 / 29 / 2016
Thank you Interior Define..Love this!
Dear Interior Define!! Thank you for the beautiful couch…SO impressed with the quality of this couch and how well it fits into our room!!! I know we will get many years of enjoyment from this couch and I will not hesitate in the future to order from your company again for other rooms in our home. Thank you!!
Susan Z. | Richmond
7 / 27 / 2016
I cannot believe I bought a sofa...on the Internet...sight unseen and without trying it out for comfort first....but I did! It just came today and wow! From the first moment I sat in it....I was so glad I made the purchase, this couch is not only pretty to look at, but amazingly comfortable. I instantly said "well...I know where to get a couch to replace the other one we have". Haha. In about six months, we will be buying another one. Love love love this couch
Ashley M. | Chicago
7 / 25 / 2016
I LOVE them!!
We purchased a customized Sloan sofa along with two swivel chairs. I LOVE them!! Our sofa is extremely comfortable and beautiful! We couldn't be any happier with our pieces! We remodeled our home and wanted pieces that reflected our personalities and needs (we have three kids so we wanted to make sure the couch fit our entire family comfortably and something that can withstand the wear and tear)....ID delivered exactly what we wanted/needed. It was a breeze to customize our pieces thanks to the helpful and kind folks at Interior Define.
Megan R. | Atlanta
7 / 22 / 2016
Love my sofa! I ended up picking the sapphire mod velvet with brass legs! It looks amazing and you can tell its super high quality. Love that white glove delivery is included. Made life very easy!
Danielle D. | Louisville
7 / 18 / 2016
i am obsessed with our new couch. not only does it look great but it is insanely comfortable. the fabric is beautiful (we went with the dove in pebbleweave), construction is great and we are incredibly happy.
Rachael K. | Glendale
7 / 13 / 2016
Because I have cats, I was hoping to find a microfiber sofa since microfiber is impervious to cat claws and easy to clean. Interior Define didn't offer a microfiber option, so I ordered several swatches to test them against my kitties' claws. Only the velvet was impervious. I was a little nervous about having a "shiny" couch, but it's really beautiful and subtle in the gray color that I ordered. So far so good resisting the cats!
Whitney W. | Fort Collins
7 / 12 / 2016
This couch is amazing- beautiful, comfortable, stylish, timeless. I only wish I had gone with the darker grey fabric, rather than the lighter one.______________________________________
Hillary H. | New York
6 / 28 / 2016
Loved the couch once it got delivered, but unfortunately after a move and an unwise carpet placement, one of the legs was a bit bent out of the socket. Interior Define literally had someone at my apartment the day after I called them who fixed the problem in under 30 minutes. Can't beat the style and service!
John O. | Grand Rapids
6 / 1 / 2016
I just received the sofas and ottoman and am very happy, great fabric and great proportions. Also customer service was fast and friendly.__________________________________________
Michael K. | New York
5 / 29 / 2016
I had been on a lengthy hunt for a quality sofa that would fit in my fairly small NYC apartment when I found Interior Define. The clean designs, positive reviews, custom options, and reasonable prices convinced me to order the Kelley in a custom 80" configuration with Charcoal Heavy Cloth. I placed my order on March 24th, 2016 and had it in my space by May 27th, and I could not possibly be happier with the excellent service (Thanks Jayme!) and beautiful product that I received. The Kelley was built precisely to spec, fits perfectly in my space, and is a simply gorgeous sofa that also happens to be very comfortable. The quality from top to bottom is terrific as all of the fabric, materials, and frame are solidly constructed and top-notch. I look forward to enjoying my Kelley sofa for many years to come and you can bet that Interior Define will be the very first place I look for my future sofa needs!
Jacob H. | Denver
5 / 27 / 2016
Great Couch, Great Service
We love the look and style of this couch. Very comfortable. It came with a minor imperfection on the fabric of one cushion, and the service staff had it taken care of promptly. Great customer service. Great product. Great value.
Vivien H. | Denver
5 / 22 / 2016
We love our interior define sofa sectional!
The design is perfectly understated modern, price is unbeatable, so comfy yet holds shape very well, the white glove delivery and install was on point, and the material has held up really well in the past 6 months. We are so happy with it. It looks so nice in our living room!
Britt M. | Tampa
5 / 18 / 2016
We just recently got our Gray, color Heather couch and it is truly one of a kind. It fits our decor and has a cool modern touch. It was definitely worth the wait. The customer service was impeccable ! Thank you ID!
Josie J. | Frederick, MD
5 / 17 / 2016
We knew we wanted a couch with a chaise, but were having difficulty finding one that would fit our space; we live in a fairly small brick row home. I stumbled onto to the Interior Define website and was very excited to see that they had sectionals that would work with the limited room we had. We ordered the 104” Kelley in chestnut. I was nervous about purchasing a couch without trying it out first, but as soon as I sat down, those concerns were gone! There is no such thing as an uncomfortable spot on this couch. It is perfect for cuddling into a corner and appears to be quite comfortable for those over 6ft tall—my father-in-law is about 6’2 and said the depth of the seat was perfect for him. Thank you I/D!
Julie L. | Wellington, FL
5 / 6 / 2016
Just as it appears, we ordered two teal blue velvet Alice Swivel Club Chairs and love them! Wish I could add a photo to show just how well they play into the decor! Delivery was as expected, and white glove service was just fine.
Susan G. | Cambridge
5 / 2 / 2016
Interior Define was an absolute dream to work with! I was able to contemplate about 10 fabric samples, and as a result of taking my time, found one that worked perfectly in my new TV room. The production and delivery happened right on schedule. Most important, the Sloan sectional -- and I ordered a spiffy ottoman to match -- is incredibly stylish, comfy, and beautiful to gaze at (I ordered the performance heather). I learned about Interior Define from a small article in the New York Times in March 2015. I am so glad I saved that article, because the sofa is just what I wanted, the price was very reasonable, and the entire experience of buying it was rewarding. Thank you!
Susan J. | New York
4 / 29 / 2016
Love this sofa
We purchased the Henry in chestnut and are *very* pleased with it. The craftsmanship is excellent, it's firm yet comfortable, and the size and design are perfect for my space and tastes. I'm no interior designer, so I had some difficulty envisioning - and some anxiety about - how the the piece would fit in the living room of our NYC apartment, particularly whether it would overwhelm the room. I had no reason to be nervous - the sofa "reads" small (proportionate) from across the room, but up close we are luxuriating in enough space for two adults to sprawl (and a family of four to fit comfortably).
Yesenia P. | Dallas
4 / 17 / 2016
I purchased the couch without actually going to the Chicago office to sit on the couch. I was really nervous about purchasing a couch without actually sitting on it. It took me over a month to really decide to go with the purchase. Jaime Allen emailed me back promptly and answered all my questions. The couch arrived after many weeks of waiting, but it was worth it. I love the couch. it is extremely comfortable. I would not hesitate to buy from ID again. Actually, I'm saving up to buy the chair that goes with the Ainsley sectional.
Rivki L.| Lakewood, NJ
4 / 16 / 2016
Great looking and comfy
We ordered the Sloan sectional for a new family room. It's PERFECT. It looks great and is super comfortable. A great purchase. ___________________________________________________
Debbie S. | Fresno
4 / 3 / 2016
I'm lucky enough to own 2 Rose Sofas. My living room has two beautiful focal points across from each other so I now have a two couch configuration. I love them. We choose Stone as the color and I feared, after I placed the order, that they would be too light. They aren't... they are simply stunning. They are very well made and I believe the material will hold up quite well. They are packed firmly and I see that some have described them as hard. I have no problem with it as I didn't want a too soft couch. Too soft, to me, can look frumpy. These definitely have an 'expensive' look to them and I would highly recommend not only The Rose but also this company. I was pleased with the construction and delivery time - the delivery people were very nice and professional.
Anthony W. | Jersey City
3 / 3 / 2016
Sofa snob FINALLY satisfied
After spending a lot of money on many sofas throughout the years I have finally found my dream sofa. It's perfectly contoured for maximum comfort and the design is classic! Thank you ID for meeting my high standards! Next time I'm in market for a new sofa I know exactly where I'm heading!
Ann P. | Evanston
2 / 17 / 2016
LOVE my Loveseat!
I purchased the Owens chair as a 65" loveseat in Cinder. The entire team at Interior Define was wonderful - sending me a variety of swatches etc - but it was really Shannon who went above and beyond. She definitely worked past the standard 9-5 hours, chatting with me about the room where I wanted the sofa - which is a small little office - and assuring me that Owen was a perfect fit for a small space, as most of its width is in the seat, not the arms. She was right! It is beautiful, does not feel too large for the space, and is very comfortable. The white glove delivery service was also fantastic - commenting that "you can tell a quality piece of furniture based on packaging... and this sofa is packaged with a LOT of care." Thank you Shannon and Interior Define - I'm incredibly impressed and happy with my sofa, it feels high quality, has a clean and streamlined look, and is perfect for a small space. Ya'll are great!
CAMILA P. | Austin
12 / 8 / 2015
Sleek, modern, spacious...
It took me two years to commit to a sectional. Partly due to the overwhelming amount of search I did partly due to my taste being way more expensive than I can usually afford. I finally found ID and called them up asking a multitude of questions, to which they patiently responded. I purchased my Asher sectional in Basketweave Graphite (about a shade lighter than the online image of the swatch, so make sure you order them) and I've had it for almost one year. The sectional fits my living room and lifestyle perfect as I love having friends over. I can have a bunch of people hanging out on the couch and not worry about crumbs and/or spillage since it is such durable material and easy maintenance. My husband and I can both lay on the couch comfortably, and my little dog loves laying across the back pillows and even his tinny nails has never damaged the fabric. If you are considering purchasing a couch, I highly recommend ID, they are wonderful to work with and will answer any question and solve any problem without hesitation. And if you're considering a sectional and you have the space for it, the Asher is one of the top 10 sectionals in the market. Worth the wait!
Martha T. | New Mexico
12 / 5 / 2015
Excellent service and product
We live in rural New Mexico. Service and delivery is typically marginal with shipped items arriving damaged. Contact with Interior Define staff was prompt and precise. The shipping company and the careful wrapping of the sofa was over the top. Then we got a comfortable, well made sofa at a great price. If people can take the leap of not seeing a model of the sofa in person, this company will put other furniture companies out of business. I highly recommend Interior Define.
JESSE B. | New York
10 / 23 / 2015
I ordered a custom configuration of the Gray sofa, as I wanted to use two pieces in an L configuration as a sectional corner sofa. I/D staff were completely accommodating with the customization. The sofa arrived and it is perfect. The cushioning and the stitching details are impeccable.
CAITLIN C. | NAPLES
10 / 15 / 2015
I literally could not say enough amazing things about Interior Define.
I originally contacted them in March of 2015 for fabric samples. Corrina responded back within an HOUR, answering all of my questions thoroughly. I was concerned about the heartiness of a few of the fabrics because we have a Golden Retriever who considers our couch her bed. She told me honestly which ones would be best for our family to meet our furry needs.
We didn't actually order our sofa until August 2015 and Corrina was still our salesperson! She remembered everything we talked about before and quickly had our Kelly sofa ordered. The lead time was 8-12 weeks which we thought was worth it because our sofa was built to order and custom. Nearly every single week we had correspondence from Interior Define letting us know where our sofa was. SIX weeks later they let us know that it was on it's way to the US and one week after that, on it's way from LA to Florida.
Our sofa arrived yesterday and honestly, I was completely blown away by the delivery service. When they say "white glove", they mean it. The delivery guys were friendly, professional and tidy, setting up the sofa for me and taking away every last little piece of styrofoam packing. They even moved it a "few inches here" and a "few inches there" for me until it was just right.
The sofa is BEYOND gorgeous, the fabric true to the sample we received and MAN are these constructed beautifully. My husband is in the furniture business (office furniture) and he is beyond impressed with the quality.
And, the beautiful "thank you" pillow they give you as a gift is an amazing personal touch that didn't surprise me at all coming from ID.
Such a great company. Other companies should take note of how they treat their customers. I will be (and already have) recommended them to all of my friends/family.
LES A. | Los Angeles
8 / 19 / 2015
I've just received my Walters sofa in boubon leather and I'm stunned by the quality and the look of this sofa. The leather is gorgeous with a pebbled grain of exceptional quality. The visuals of the sofa are stunning and akin to a substantially more expensive Roche Bobois piece. Delivery was, indeed, white glove and all the packing material was carried away by the delivery company thus saving me the headache of disposing of the considerable packing material. The wait time for the sofa is lengthy and Interior Define is upfront about the wait, but it is more than worth it! This is a 5 star company that gives you a 5 star sofa and I'm itching for an excuse to buy another sofa from them (which I suspect will not be too soon because this sofa looks like it will serve me beautifully for many years to come).
MAGGIE W. | Chicago
8 / 9 / 2015
Great, wonderful couch, great service!
I love you interior define! We love our couch and everyone was so helpful with the ordering process. We had a very small space to fit and Shannon spent so much time with me sending swatches and talking through issues. We will recommend the Sloan and Interior Define to everyone we know!!!
Catherine J. | Raleigh
7 / 29 / 2015
I absolutely love the Sloan couch. I have it in the blue fabric and it is lovely with my other pieces in the room. It is also very comfortable. My couch was delivered to my door and set up and put where I wanted it. The workmanship is superb. The personnel I dealt with at Interior Define have been so accommodating. I highly recommend Interior Define.
M.M. | Minneapolis
6 / 13 / 2015
Best furniture shopping EVER
Surpassed all expectations - do yourself a favor and buy a couch from Interior Define, please :-) We had reservations about not being able to sit on a couch before we bought it (comfort testing, you see) but the great reviews, incredible price and A+ customer service we received upon our initial inquiry convinced us to give it a shot. Best decision ever. The sofa is exactly as described, VERY comfy (fully agree re pillow firmness w previous commenter), matches the color swatch we picked 100% AND looks so, so stylish in person. It's a ridiculously good deal, with shipping/delivery included in the price - and a bunch of gratis throw pillows even! I am recommending Interior Define to everyone I know who's buying furniture. Thank you for making furniture shopping painless - and with great results - Interior Define!
Pete H. | Atlanta
5 / 13 / 2015
I read an article about Interior Define and its direct to consumer model which offered an opportunity to get quality furniture at an amazing price. I had some initial hesitation about purchasing furniture sight unseen. Fortunately a quick call to the Company alleviated all of my concerns and one of the owners very graciously answered all of my questions. Bottom line is the furniture is quality and looks better in person than it does online. I couldn't be happier with the build quality, comfort and material. I highly recommend.
Cassandra N. | Olympia
5 / 12 / 2015
Having an open floor plan, with a sofa floating in the center of the room, made detailing on the back a high priority. The Harper does not disappoint in this regard. The subtle curving and sectioned panels along the back are understated yet elegant; it quietly makes the room. Having had custom furniture made in the past, I can attest to the quality of the sofa. It is solid. I am so thrilled with my experience from start to finish, I will definitely be a repeat customer.
Alex | San Francisco
5 / 8 / 2015
BIG, comfortable, very attractive
I really love this sofa. it was well worth the investment. It looks excellent and really works well as the focal point of our room. BUT unlike lots of good looking modern sofa's this one is very comfortable. If we're entertaining it provides lots of great seating space, but just watching a movie on it is great as well. I've even had friends sleep on the chaise lounge portion in a pinch. Great sofa!
Michelle B. | Austin
4 / 2 / 2015
Most Beautiful, Comfortable Sofa!!
My husband and I ordered the rose sofa in grey for our home and we are both in LOVE. It looks so elegant and beautiful, and is the perfect finishing touch for our living room. It is extremely comfortable and sturdy, with over-stuffed seat cushions deep enough for cozy cuddling and early morning coffee. (I can also say that with simple spot cleaner it is incredibly easy to clean -whoops!) Never have I been happier with a furniture purchase. We are over the moon with this sofa and know we will enjoy many years of it's comfortable elegance!
Claire D. | Denver
2 / 5 / 2015
5 Stars All the Way
I ordered the Russell in charcoal for my loft in Denver. I wasn't in a rush to get it so I didn't mind waiting the 10-12 week lead-time and I must say, it was well worth the wait! The quality of this piece is OUTSTANDING. A down filled sofa of this size & quality would typically cost between $5,000-$8,000. I know this because I've been an interior design for the past 10 years. The fact that there was no delivery fee to boot?! I'm telling all my friends because this is by the far the very best quality & value I've ever seen for a sofa manufacturer. The fabric on this piece is also VERY impressive. 5 stars all the way...
J.B. | New York
1 / 8 / 2015
DWR style, Room & Board Quality, CB2 Price
I think the title of this review says it all. My wife and I have been lusting over the Bensen Neo Sectional Sofa from DWR for years, but at a price of over $7k, it was out of our reach. We tried to find a similar style sectional from every other major brand, but couldn't find anything with the right modern lines that wasn't poor quality. This sofa has the great looks of a DWR couch, with the quality of Room & Board, but at a price point you'd see at CB2. The back pillows are super cushy and are very comfortable to lean into. The base cushions are firm, but in a nice way, sort of like a firm temperpedic mattress. We tried numerous other sofas from Blu Dot and Gus Modern, but those had both a super firm back cushions and a firm base cushion, which made them stiff overall. I'd highly recommend this sofa for it's great looks, clean lines, and comfy back cushions. The base cushions could be slightly less firm, but if they were less firm, they'd probably not hold their shape and end up looking dilapidated. 5 Stars.