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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

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Chairs

Made-to-order with your choice of fabric, legs, and sizes.

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Winslow

Subtle curves and soft corners make for an effortlessly cool and comfortable silhouette

View the Winslow collection
Interior Define: Winslow Family
Winslow · Petite Chair From $795
70+ fabrics · 15+ legs Winslow Petite Chair

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Ella

A modern take on a classic design for elegant yet approachable appeal

View the Ella collection
Ella · Petite Chair From $895
70+ fabrics · 3 legs Ella Petite Chair
Ella · Slipcovered Petite Chair From $995
30+ fabrics · 3 legs Ella Slipcovered Slipcovered Petite Chair

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Caitlin

Elegant touches like piped seams and soft pleating fit both casual and formal living spaces alike

Interior Define: Caitlin by The Everygirl Family
Designer favorite Caitlin · Petite Chair From $795
70+ fabrics · 15 legs Caitlin by The Everygirl Petite Chair
Caitlin · Petite Chair · Leather From $1595
5 leathers · 15 legs Caitlin Leather by The Everygirl Petite Chair · Leather
Caitlin · Accent Chair From $895
70+ fabrics · 15 legs Caitlin by The Everygirl Accent Chair
Caitlin · Accent Chair · Leather From $1795
5 leathers · 15 legs Caitlin Leather by The Everygirl Accent Chair · Leather
Caitlin · Swivel Chair From $995
70+ fabrics Caitlin by The Everygirl Swivel Chair
Caitlin · Swivel Chair · Leather From $1895
5 leathers Caitlin Leather by The Everygirl Swivel Chair · Leather

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Jason Wu

The iconic exposed wood frame piece, reinvented for timeless modernity in today’s home

Interior Define: Jason Wu family
Jason Wu · Petite Chair From $995
70+ fabrics · 3 legs Jason Wu Petite Chair
Designer favorite Jason Wu · Petite Chair · Leather From $1695
5 leathers · 3 legs Jason Wu Leather Petite Chair · Leather
Jason Wu · Accent Chair From $1095
70+ fabrics · 3 legs Jason Wu Accent Chair
Jason Wu · Accent Chair · Leather From $1895
5 leathers · 3 legs Jason Wu Leather Accent Chair · Leather

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Sloan

Crisp lines and subtle tapering create an approachable style that feels right in a variety of decors

Interior Define: Sloan Family
Sloan · Petite Chair From $795
70+ fabrics · 15+ legs Sloan Petite Chair
Sloan · Petite Chair · Leather From $1395
5 leathers · 20+ legs Sloan Leather Petite Chair · Leather
Designer favorite Sloan · Accent Chair From $895
70+ fabrics · 15+ legs Sloan Accent Chair
Sloan · Accent Chair · Leather From $1595
5 leathers · 15+ legs Sloan Leather Accent Chair · Leather
Sloan · Swivel Chair From $995
70+ fabrics Sloan Swivel Chair
Sloan · Swivel Chair · Leather From $1695
5 leathers Sloan Leather Swivel Chair · Leather
Sloan · Chaise Lounge From $1495
70+ fabrics · 15+ legs Sloan Chaise Chaise Lounge

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Maxwell

Contoured arms and piping details make for a piece that’s both comfortable and approachable

Interior Define: Maxwell Family
Designer favorite Maxwell · Accent Chair From $995
70+ fabrics · 15+ legs Maxwell Accent Chair
Maxwell · Slipcovered Accent Chair From $1095
40+ fabrics · 3 legs Maxwell Slipcovered Slipcovered Accent Chair

Visit a Guideshop

See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Tegan

A rounded seat cushion with subtle seams give this sofa equal parts form and function—and all comfort

Interior Define: Tegan Family
Tegan · Accent Chair From $995
70 fabrics · 15 legs Tegan Accent Chair
Tegan · Swivel Chair From $1095
70+ fabrics Tegan Swivel Chair
Tegan · Swivel Chair · Leather From $1495
5 leathers Tegan Leather Swivel Chair · Leather
Designer favorite Tegan · Pedestal Swivel Chair From $1095
70+ fabrics · 3 legs Tegan Pedestal Swivel Chair
Tegan · Pedestal Swivel Chair · Leather From $1295
5 leathers · 3 legs Tegan Pedestal Swivel Chair · Leather

Visit a Guideshop

See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

Book an appointment

Visit us in

Stop by our Guideshop to see our pieces in-person.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Rose

A timeless design adorned with a classic rolled arm and tailored pleats adds an elegant touch to any space

Interior Define: Rose by The Everygirl Family
Rose · Accent Chair From $995
70+ fabrics · 3 legs Rose by The Everygirl Accent Chair

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Visit us in

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Owens

A slightly curved arm and a low back invite you to relax in a sturdy-yet-comfortable sit

Interior Define: Owens Family
Owens · Accent Chair From $895
70+ fabrics · 20+ legs Owens Accent Chair
Owens · Accent Chair · Leather From $1695
5 leathers · 20+ legs Owens Leather Accent Chair · Leather
Owens · Chaise Lounge From $1295
70+ fabrics · 20+ legs Owens Chaise Chaise Lounge

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Jasper

An ultra-deep seat and a simple wood rail give this statement piece a hint of West Coast-cool

Interior Define: Jasper Family
Jasper · Accent Chair From $1095
70+ fabrics · 3 legs Jasper Accent Chair
Jasper · Swivel Chair From $1195
70+ fabrics · 3 legs Jasper Swivel Chair

Visit a Guideshop

See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Charly

A deep seat with supportive lumbar pillows make for a piece that fits the whole family (paws included)

Interior Define: Charly Family
Charly · Accent Chair From $1095
70+ fabrics · 3 legs Charly Accent Chair
Charly · Swivel Chair From $1195
70+ fabrics Charly Swivel Chair

Visit a Guideshop

See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Visit us in

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Walters

Wide box cushions pair perfectly with invisible legs for a piece that’s as strong as it is subtle

Interior Define: Walters Family
Walters · Accent Chair From $1095
70+ fabrics Walters Accent Chair
Walters · Accent Chair · Leather From $1895
5 leathers Walters Leather Accent Chair · Leather

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Visit us in

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Need help?

Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Asher

Angled arms and mitered corners meet a perfectly pitched back for firm-yet-comfortable support

Interior Define: Asher Family
Asher · Petite Chair From $795
70+ fabrics · 10+ legs Asher Petite Chair
Asher · Accent Chair From $995
70+ fabrics · 10+ legs Asher Accent Chair

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Visit us in

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Need help?

Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Ms. Chesterfield

The Chesterfield’s signature tufting goes hand-in-hand with a lighter (and roomier) shape

Interior Define: Ms. Chesterfield Family
Ms. Chesterfield · Accent Chair From $1095
70 fabrics · 15+ legs Ms. Chesterfield Accent Chair
Ms. Chesterfield · Accent Chair · Leather From $1995
5 leathers · 15+ legs Ms. Chesterfield Leather Accent Chair · Leather

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Gray

Long, clean lines and neutral design make Gray a clear choice for minimal and modern spaces

Interior Define: Gray Family
Gray · Accent Chair From $895
70+ fabrics Gray Accent Chair
Gray · Accent Chair · Leather From $2095
5 leathers Gray Leather Accent Chair · Leather
Gray · Armless Chair From $695
70+ fabrics Multiple lengths Gray Armless Chair
Gray · Armless Chair · Leather From $1495
5 leathers Multiple lengths Gray Leather Armless Chair · Leather

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Visit us in

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Ainsley

This supremely comfortable piece suits the entire family, inviting you to recline deeply

Interior Define: Ainsley Family
Ainsley · Accent Chair From $995
70+ fabrics · 3 legs Ainsley Accent Chair

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Hana

Hana · Slipper Chair From $595
70+ fabrics · 5+ legs Hana Slipper Chair
Hana · Slipper Chair · Leather From $1095
5 leathers · 5+ legs Hana Slipper Chair · Leather

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Madeline

Madeline · Slipper Chair From $595
70+ fabrics · 5+ legs Madeline Slipper Chair
Madeline · Slipper Chair · Leather From $1095
5 leathers · 5+ legs Madeline Slipper Chair · Leather

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Need a Hand?

Have no fear, our Design Specialists can recommend fabrics, create floor plan drawings, and help you visualize pieces in your home.

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