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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment* so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

*Our New York City, Chicago and Austin Guideshops currently require 24 hour notice to schedule an appointment.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance,* use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

*Our New York City, Chicago and Austin Guideshops currently require individuals to answer a health questionnaire 24 hours in advance.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment.* In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

*Our New York City and Chicago Guideshops currently allow no more than three individuals who live together to attend the same appointment.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone.* We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

*Our New York City, Chicago and Austin Guideshops currently allow no more than three individuals who live together to attend the same appointment.

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Sofas

Made-to-order with your choice of fabric, legs, and sizes.

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Winslow

Subtle curves and soft corners make for an effortlessly cool and comfortable silhouette

View the Winslow collection
Interior Define: Winslow Family
Winslow · 2-Seat Sofa From $1495 $1270.75
70+ fabrics · 15+ legs Multiple lengths Winslow 2-Seat Sofa
Winslow · 3-Seat Sofa From $2095 $1780.75
70+ fabrics · 15+ legs Multiple lengths Winslow 3-Seat Sofa
Winslow · Loveseat From $895 $760.75
70+ fabrics · 15+ legs Multiple lengths Winslow Loveseat

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Gaby

A soft-but-structured silhouette that perfectly balances minimal design with traditional comfort

View the Gaby collection
Gaby · 2-Seat Sofa From $1895 $1610.75
70+ fabrics · 20+ legs Multiple lengths Gaby 2-Seat Sofa
Gaby · 2-Seat Sofa · Leather From $3195 $2715.75
2 leathers · 20+ legs Multiple lengths Gaby Leather 2-Seat Sofa · Leather
Gaby · 3-Seat Sofa From $2495 $2120.75
70+ fabrics · 20+ legs Multiple lengths Gaby 3-Seat Sofa
Gaby · 3-Seat Sofa · Leather From $3795 $3225.75
2 leathers · 20+ legs Multiple lengths Gaby Leather 3-Seat Sofa · Leather
Gaby · Loveseat From $1495 $1270.75
70+ fabrics · 20+ legs Multiple lengths Gaby Loveseat
Gaby · Loveseat · Leather From $2795 $2375.75
2 leathers · 20+ legs Multiple lengths Gaby Leather Loveseat · Leather

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Ella

A modern take on a classic design for elegant yet approachable appeal

View the Ella collection
Ella · Sofa From $1595 $1355.75
70+ fabrics · 3 legs Multiple lengths Ella Sofa
Ella · Slipcovered Sofa From $1695 $1440.75
40+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered Sofa
Ella · Loveseat From $1195 $1015.75
70+ fabrics · 3 legs Multiple lengths Ella Loveseat
Ella · Slipcovered Loveseat From $1295 $1100.75
40+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered Loveseat

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Sloan

Crisp lines and subtle tapering create an approachable style that feels right in a variety of decors

Interior Define: Sloan Family
Designer favorite Sloan · 2-Seat Sofa From $1295 $1100.75
70+ fabrics · 15+ legs Multiple lengths Sloan 2-Seat Sofa
Sloan · 2-Seat Sofa · Leather From $2695 $2290.75
2 leathers · 15+ legs Multiple lengths Sloan Leather 2-Seat Sofa · Leather
Sloan · Loveseat From $995 $845.75
70+ fabrics · 15+ legs Multiple lengths Sloan Loveseat
Sloan · Loveseat · Leather From $2395 $2035.75
2 leathers · 15+ legs Multiple lengths Sloan Leather Loveseat · Leather
Sloan · 3-Seat Sofa From $1795 $1525.75
70+ fabrics · 15+ legs Multiple lengths Sloan 3-Seat Sofa
Designer favorite Sloan · 3-Seat Sofa · Leather From $3195 $2715.75
2 leathers · 15+ legs Multiple lengths Sloan Leather 3-Seat Sofa · Leather
Designer favorite Sloan · Sleeper Sofa From $1995 $1695.75
70+ fabrics · 3 legs Sloan Sleeper Sleeper Sofa
Sloan · Sleeper Sofa · Leather From $3195 $2715.75
2 leathers · 3 legs Sloan Leather Sleeper Sleeper Sofa · Leather
Sloan · Twin Sleeper Sofa From $1795 $1525.75
70+ fabrics · 3 legs Sloan Twin Sleeper Twin Sleeper Sofa
Sloan · Twin Sleeper Sofa · Leather From $2895 $2460.75
2 leathers · 3 legs Sloan Leather Twin Sleeper Twin Sleeper Sofa · Leather

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Ms. Chesterfield

The Chesterfield’s signature tufting goes hand-in-hand with a lighter (and roomier) shape

Interior Define: Ms. Chesterfield Family
Designer favorite Ms. Chesterfield · Sofa From $1695 $1440.75
70+ fabrics · 15+ legs Multiple lengths Ms. Chesterfield Sofa
Ms. Chesterfield · Sofa · Leather From $2795 $2375.75
2 leathers · 15+ legs Multiple lengths Ms. Chesterfield Leather Sofa · Leather
Designer favorite Ms. Chesterfield · Loveseat From $1495 $1270.75
70+ fabrics · 15+ legs Multiple lengths Ms. Chesterfield Loveseat
Ms. Chesterfield · Loveseat · Leather From $2595 $2205.75
2 leathers · 15+ legs Multiple lengths Ms. Chesterfield Leather Loveseat · Leather

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Maxwell

Contoured arms and piping details make for a piece that’s both comfortable and approachable

Interior Define: Maxwell Family
Designer favorite Maxwell · Sofa From $1795 $1525.75
70+ fabrics · 15+ legs Multiple lengths Maxwell Sofa
Maxwell · Loveseat From $1595 $1355.75
70+ fabrics · 15+ legs Multiple lengths Maxwell Loveseat
Maxwell · Slipcovered Sofa From $1895 $1610.75
40+ fabrics · 3 legs Multiple lengths Maxwell Slipcovered Slipcovered Sofa
Maxwell · Slipcovered Loveseat From $1695 $1440.75
40+ fabrics · 3 legs Multiple lengths Maxwell Slipcovered Slipcovered Loveseat

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Jason Wu

The iconic exposed wood frame piece, reinvented for timeless modernity in today’s home

Interior Define: Jason Wu family
Designer favorite Jason Wu · Sofa From $2295 $1950.75
70+ fabrics · 3 legs Multiple lengths Jason Wu Sofa
Jason Wu · Sofa · Leather From $3595 $3055.75
2 leathers · 3 legs Multiple lengths Jason Wu Leather Sofa · Leather
Jason Wu · Two-Seat Sofa From $2095 $1780.75
70+ fabrics · 3 legs Multiple lengths Jason Wu Two-Seat Sofa
Jason Wu · Two-Seat Sofa · Leather From $3395 $2885.75
2 leathers · 3 legs Multiple lengths Jason Wu Leather Two-Seat Sofa · Leather
Jason Wu · Loveseat From $1795 $1525.75
70+ fabrics · 3 legs Multiple lengths Jason Wu Loveseat
Designer favorite Jason Wu · Loveseat · Leather From $3095 $2630.75
2 leathers · 3 legs Multiple lengths Jason Wu Leather Loveseat · Leather

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SF, LA, BOS, and ATX.

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Caitlin

Elegant touches like piped seams and soft pleating fit both casual and formal living spaces alike

Interior Define: Caitlin by The Everygirl Family
Caitlin · Sofa From $1795 $1525.75
70+ fabrics · 10+ legs Multiple lengths Caitlin by The Everygirl Sofa
Caitlin · Sofa · Leather From $3095 $2630.75
2 leathers · 10+ legs Multiple lengths Caitlin Leather by The Everygirl Sofa · Leather
Caitlin · Loveseat From $1495 $1270.75
70+ fabrics · 10+ legs Multiple lengths Caitlin by The Everygirl Loveseat
Caitlin · Loveseat · Leather From $2795 $2375.75
2 leathers · 10+ legs Multiple lengths Caitlin Leather by The Everygirl Loveseat · Leather

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Jasper

An ultra-deep seat and a simple wood rail give this statement piece a hint of West Coast-cool

Interior Define: Jasper Family
Jasper · Sofa From $1795 $1525.75
70+ fabrics · 3 legs Multiple lengths Jasper Sofa
Jasper · Daybed From $1795 $1525.75
60+ fabrics · 3 legs Multiple lengths Jasper Daybed

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Charly

A deep seat with supportive lumbar pillows make for a piece that fits the whole family (paws included)

Interior Define: Charly Family
Charly · Sofa From $1695 $1440.75
70+ fabrics · 3 legs Multiple lengths Charly Sofa
Charly · Loveseat From $1395 $1185.75
70+ fabrics · 3 legs Multiple lengths Charly Loveseat
Charly · Sleeper Sofa From $2195 $1865.75
70+ fabrics · 3 legs Charly Sleeper Sleeper Sofa
Charly · Twin Sleeper Sofa From $1895 $1610.75
70+ fabrics · 3 legs Charly Sleeper Twin Sleeper Sofa

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Rose

A timeless design adorned with a classic rolled arm and tailored pleats adds an elegant touch to any space

Interior Define: Rose by The Everygirl Family
Rose · Sofa From $1795 $1525.75
70+ fabrics · 3 legs Multiple lengths Rose by The Everygirl Sofa
Rose · Loveseat From $1495 $1270.75
70+ fabrics · 3 legs Multiple lengths Rose by The Everygirl Loveseat

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Gray

Long, clean lines and neutral design make Gray a clear choice for minimal and modern spaces

Interior Define: Gray Family
Gray · Sofa From $1790 $1521.50
70+ fabrics Gray Sofa
Gray · Sofa · Leather From $3790 $3221.50
2 leathers Gray Leather Sofa · Leather
Gray · Loveseat From $1295 $1100.75
70+ fabrics Gray Loveseat
Gray · Loveseat · Leather From $2495 $2120.75
2 leathers Gray Leather Loveseat · Leather
Gray · Large Sofa From $2390 $2031.50
70+ fabrics Gray Large Sofa
Gray · Large Sofa · Leather From $4390 $3731.50
2 leathers Gray Leather Large Sofa · Leather

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Owens

A slightly curved arm and a low back invite you to relax in a sturdy-yet-comfortable sit

Interior Define: Owens Family
Owens · Sofa From $1395 $1185.75
70+ fabrics · 20+ legs Multiple lengths Owens Sofa
Owens · Sofa · Leather From $2795 $2375.75
2 leathers · 20+ legs Multiple lengths Owens Leather Sofa · Leather
Owens · Loveseat From $1195 $1015.75
70+ fabrics · 20+ legs Multiple lengths Owens Loveseat
Owens · Loveseat · Leather From $2595 $2205.75
2 leathers · 20+ legs Multiple lengths Owens Leather Loveseat · Leather

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Asher

Angled arms and mitered corners meet a perfectly pitched back for firm-yet-comfortable support

Interior Define: Asher Family
Asher · 2-Seat Sofa From $1395 $1185.75
70+ fabrics · 10+ legs Multiple lengths Asher 2-Seat Sofa
Asher · Loveseat From $1095 $930.75
70+ fabrics · 10+ legs Multiple lengths Asher Loveseat
Asher · 3-Seat Sofa From $1695 $1440.75
70+ fabrics · 10+ legs Multiple lengths Asher 3-Seat Sofa

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Tegan

A rounded seat cushion with subtle seams give this sofa equal parts form and function—and all comfort

Interior Define: Tegan Family
Designer favorite Tegan · Sofa From $1595 $1355.75
70+ fabrics · 15 legs Multiple lengths Tegan Sofa
Tegan · Loveseat From $1195 $1015.75
70+ fabrics · 15 legs Multiple lengths Tegan Loveseat

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See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Ainsley

This supremely comfortable piece suits the entire family, inviting you to recline deeply

Interior Define: Ainsley Family
Ainsley · Sofa From $1895 $1610.75
70+ fabrics · 3 legs Multiple lengths Ainsley Sofa
Ainsley · Loveseat From $1595 $1355.75
70+ fabrics · 3 legs Multiple lengths Ainsley Loveseat

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SF, LA, BOS, and ATX.

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Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Walters

Wide box cushions pair perfectly with invisible legs for a piece that’s as strong as it is subtle

Interior Define: Walters Family
Walters · Sofa From $1695 $1440.75
70+ fabrics Multiple lengths Walters Sofa
Walters · Sofa · Leather From $3195 $2715.75
2 leathers Multiple lengths Walters Leather Sofa · Leather

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Need a Hand?

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