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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

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Introducing the Ella collection

A modern take on a classic design that can be dressed up or down in any space. Customizable in upholstered and slipcovered styles.

Interior Define Ella 3-Seat Slipcovered Sofa in Heathered Weave Charcoal
The graceful lines of Ella’s slope arms
add elegant yet approachable appeal
Ultra-comfortable bench cushions on the back and seat add style and support

11 configurations · 80+ fabrics · 3 legs

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Ella · Petite Chair From $895
70 fabrics · 3 legs Ella Petite Chair
Ella · Slipcovered Petite Chair From $995
30+ fabrics · 3 legs Ella Slipcovered Slipcovered Petite Chair
Ella · Loveseat From $1195
70 fabrics · 3 legs Multiple lengths Ella Loveseat
Ella · Slipcovered Loveseat From $1295
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered Loveseat
Ella · Sofa From $1595
70 fabrics · 3 legs Multiple lengths Ella Sofa
Ella · Slipcovered Sofa From $1695
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered Sofa
Ella · 3-Seat Left Chaise Sectional From $2195
70 fabrics · 3 legs Multiple lengths Ella 3-Seat Left Chaise Sectional
Ella · 3-Seat Right Chaise Sectional From $2195
70 fabrics · 3 legs Multiple lengths Ella 3-Seat Right Chaise Sectional
Ella · Slipcovered 3-Seat Left Chaise Sectional From $2295
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered 3-Seat Left Chaise Sectional
Ella · Slipcovered 3-Seat Right Chaise Sectional From $2295
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered 3-Seat Right Chaise Sectional
Ella · 4-Seat Left Chaise Sectional From $2595
70 fabrics · 3 legs Multiple lengths Ella 4-Seat Left Chaise Sectional
Ella · 4-Seat Right Chaise Sectional From $2595
70 fabrics · 3 legs Multiple lengths Ella 4-Seat Right Chaise Sectional
Ella · Slipcovered 4-Seat Left Chaise Sectional From $2695
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered 4-Seat Left Chaise Sectional
Ella · Slipcovered 4-Seat Right Chaise Sectional From $2695
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered 4-Seat Right Chaise Sectional
Ella · 3-Piece 4-Seat U-Sectional From $3195
70 fabrics · 3 legs Multiple lengths Ella 3-Piece 4-Seat U-Sectional
Ella · Slipcovered 3-Piece 4-Seat U-Sectional From $3395
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered 3-Piece 4-Seat U-Sectional
Ella · 3-Piece 5-Seat U-Sectional From $3595
70 fabrics · 3 legs Multiple lengths Ella 3-Piece 5-Seat U-Sectional
Ella · Slipcovered 3-Piece 5-Seat U-Sectional From $3795
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered 3-Piece 5-Seat U-Sectional
Ella · Rectangular Ottoman From $495
70 fabrics · 3 legs Multiple lengths Ella Rectangular Ottoman
Ella · Square Ottoman From $595
70 fabrics · 3 legs Multiple lengths Ella Square Ottoman
Ella · Slipcovered Rectangular Ottoman From $595
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered Rectangular Ottoman
Ella · Slipcovered Square Ottoman From $695
30+ fabrics · 3 legs Multiple lengths Ella Slipcovered Slipcovered Square Ottoman

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Visit a Guideshop

See our pieces in CHI, NYC,
SF, LA, BOS, and ATX.

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Stop by our Guideshop to see our pieces in-person.

Need help?

Our Design Specialists can help you measure pieces for fit, create floor plans, and visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

Need a Hand?

Have no fear, our Design Specialists can recommend fabrics, create floor plan drawings, and help you visualize pieces in your home.

Live Chat: Offline Now: Online Now 872-802-4119 support@interiordefine.com
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