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COVID-19 Appointment FAQs

Can I schedule a same-day appointment?

We are requiring 48 hour notice in order to schedule an appointment so that we have the appropriate time to receive your health questionnaire, and our design specialists can be prepared to meet with you to have the most meaningful appointment that we can.

I don’t feel comfortable disclosing any health information to you. Can I come for my appointment and wear a mask?

See below.

I don’t want you to take my temperature when I arrive. Can we skip that if I fill out the health questionnaire?

We have enacted both of these measures as safety precautions for both our employees and our customers. Currently, both of these steps are required in order to confirm an in-person appointment. We are only using this information as a preventative measure during the COVID-19 pandemic and will not store or use your information in any way. You can read more on our Privacy Policy page.

If you are uncomfortable providing health information, we also offer virtual appointments with our design specialists via Zoom or FaceTime. Our design specialists have been working with virtual clients since we were founded, and are uniquely equipped to ensure that you are 100% comfortable with your piece, even if you aren’t able to see us in person.

How can I be sure the Guideshop is safe when others are coming in for appointments as well? How are you disinfecting the space?

We are requiring all individuals in the Guideshop to wear a face mask, answer a health questionnaire 48 hours in advance, use a digital thermometer upon arrival, and keep a six feet distance at all times. We will also regularly disinfect commonly touched surfaces. The health and safety of our employees and our clients is our number one priority, which is why we are only allowing a certain number of appointments per day with frequent professional cleaning of the space.

Note that we will not offer beverages or bathroom access during appointments.

Can I bring others with me to the appointment?

Unfortunately, we are only allowing no more than two individuals who live together to attend the same appointment. In order to ensure that our employees and our customers are as safe as possible while in our Guideshop, we will be asking all attendees to complete the health questionnaire. We will be happy to call that individual via Zoom during your appointment so that we can ensure the best possible experience for you.

Is it safe to sit on the furniture?

Yes! Each sitting area will be covered with protective paper so that you can get a feel of our pieces in person. We will replace all paper coverings for each appointment.

Can I bring my kids to the appointment with me?

Normally, we would love for you to bring the whole family to test out our kid- and pet-friendly offerings. Right now, we ask that appointments consist of no more than two adults from the same household in order to maintain a safe environment for everyone. We understand that not everyone is able to make that work, and if that includes you, we are more than happy to set up a Zoom or FaceTime appointment for an in-depth walkthrough of our Guideshop and products.

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Quick Ship

A curated selection of our most in-demand pieces. Ready to ship today and arrive in 2–3 weeks.

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Kid & Pet Friendly Asher · 2-Seat Sofa Only 1 Left $1395
Delivered in 2–3 weeks
Swan 77” Asher 2-Seat Sofa
Kid & Pet Friendly Gray · Loveseat Only 1 Left $1395
Delivered in 2–3 weeks
Ash Gray Loveseat
Kid & Pet Friendly Tegan · Loveseat Only 1 Left $1295
Delivered in 2–3 weeks
Chalk 64” Tegan Loveseat
Kid & Pet Friendly Hana · Slipper Chair Only 1 Left $595
Delivered in 2–3 weeks
Smoke Hana Slipper Chair
Parker · Slipper chair Out of Stock $595
Delivered in 2–3 weeks
Ivory Parker Slipper chair
Kid & Pet Friendly Sloan · Petite Chair Only 1 Left $795
Delivered in 2–3 weeks
Seed Sloan Petite Chair
Kid & Pet Friendly Tegan · Accent Chair In Stock $995
Delivered in 2–3 weeks
Sapphire Tegan Accent Chair
Kid & Pet Friendly Caitlin by The Everygirl · Accent Chair In Stock $895
Delivered in 2–3 weeks
Blush Caitlin by The Everygirl Accent Chair
Kid & Pet Friendly Jason Wu · Accent Chair Only 1 Left $1095
Delivered in 2–3 weeks
Elephant Jason Wu Accent Chair
Kid & Pet Friendly Jason Wu · Accent Chair · Leather In Stock $1895
Delivered in 2–3 weeks
Palomino Jason Wu Accent Chair · Leather
Kid & Pet Friendly Sloan · Accent Chair In Stock $895
Delivered in 2–3 weeks
Peacock Sloan Accent Chair
Kid & Pet Friendly Tegan · Accent Chair In Stock $995
Delivered in 2–3 weeks
Vanilla Tegan Accent Chair
Kid & Pet Friendly Sloan · Petite Chair · Leather In Stock $1445
Delivered in 2–3 weeks
Pecan Upgraded Cushions Sloan Petite Chair · Leather
Kid & Pet Friendly Sloan · Petite Chair · Leather Only 1 Left $1395
Delivered in 2–3 weeks
Palomino Sloan Petite Chair · Leather
Kid & Pet Friendly Gray · King Bed Frame · Leather Only 1 Left $3395
Delivered in 2–3 weeks
Palomino Gray King Bed Frame · Leather
Kid & Pet Friendly Jasper · Ottoman Only 1 Left $995
Delivered in 2–3 weeks
Cirrus Jasper Ottoman
Kid & Pet Friendly Maxwell · Ottoman Only 1 Left $495
Delivered in 2–3 weeks
Cosmic 38” Maxwell Ottoman
Kid & Pet Friendly Ms. Chesterfield · Ottoman · Leather Only 1 Left $1395
Delivered in 2–3 weeks
Palomino 50” Ms. Chesterfield Ottoman · Leather
Kid & Pet Friendly Sloan · Ottoman In Stock $545
Delivered in 2–3 weeks
Blush 39” Upgraded Cushions Sloan Ottoman
Kid & Pet Friendly Sloan · Ottoman Only 1 Left $595
Delivered in 2–3 weeks
Noir 43” Sloan Ottoman
Kid & Pet Friendly Walters · Ottoman · Leather Only 1 Left $1495
Delivered in 2–3 weeks
Night 60” Walters Ottoman · Leather

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Live Chat: Offline Now: Online Now 872-802-4119 · support@interiordefine.com

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Live Chat: Offline Now: Online Now 872-802-4119 support@interiordefine.com
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